Privacy & project information

Privacy Policy

This policy explains how Guangzhou Tianshengyu E-Commerce Co., Ltd., trading through the Zhongfeng Packaging website, uses the business contact details, product information and artwork you provide.

Last updated: September 1, 2026

The practical summary

Your information is used to review and support your packaging project.

We do not sell your contact information or uploaded artwork. Access is limited to the people and service providers needed to operate the website, communicate with you and evaluate or fulfill an approved project.

01

Information we collect

We may receive your name, company, email address, telephone or WhatsApp number, destination market, product details, dimensions, quantities, packaging requirements, messages and files you choose to upload.

02

How we use it

We use this information to respond to inquiries, assess production feasibility, recommend packaging, prepare quotations, review artwork, manage approved orders, protect the website and meet applicable business or legal obligations.

03

Artwork and project files

Uploaded artwork and reference files are used only for the related inquiry or project review. Please do not send passwords, payment-card information or unrelated confidential material through the quotation form.

04

When information is shared

Information may be handled by website hosting, email and other service providers working for us. If a project proceeds, necessary details may also be shared with approved production, testing, logistics or compliance partners. We do not sell personal information.

05

International processing

We operate from Guangzhou, China and serve international customers. Information submitted from another country may therefore be processed or stored in China or in locations used by our service providers.

06

Retention and security

We retain inquiry and project information only for as long as reasonably needed for communication, project records, security and legal obligations. We use reasonable safeguards, but no internet transmission or storage method can be guaranteed completely secure.

07

Cookies and analytics

WordPress may use essential cookies and basic technical information for security, administration and site operation. Optional Google Analytics 4 statistics load only after you select “Allow analytics.” They help us understand page use and inquiry paths; advertising signals and ad personalization are disabled in our configuration. You may decline without losing access to the website.

08

Your choices

You may ask us to access, correct or delete information you submitted, subject to records we must retain for legal or legitimate business reasons. You may also choose to contact us by email instead of using the website form.

Privacy contact

Questions about your information?

Email [email protected] with “Privacy Request” in the subject line. Include enough information for us to identify the relevant inquiry or project.

Contact us